Back Wages Assistant (Office Automation) - US Wage and Hour Division

US Wage and Hour Division | Atlanta, GA

Description : Back Wages Assistant (Office Automation). Company : US Wage and Hour Division. Location : Atlanta, GA

Duties

The responsibilities described below are for the full-performance level (GS-06). At the GS-05 grade level, duties are similar but will be performed under closer than normal supervision. As the employee progresses, the assignments will become more difficult and complex in preparation to fully perform the duties at the next grade level.

As a Back Wages Assistant, duties will consist of but not limited to the following:

  • Reviews material to determine type of case (e.g., Act collected under, net or gross total or installment, inclusion of interest, damages, court cost, penalties, less than full amount collected, etc.), checks amount received against judgment and availability of information needed to disburse, and sets up individual accounts, as necessary.
  • Establishes payment procedures, in consultation with Back Wage Specialists.
  • Answers telephone, written, and personal inquiries.
  • Confers with attorneys and Back Wage Specialists on cases to disburse back wages and resolve discrepancies.
  • Records payments received in the automated Back Wage Financial System (BWFS), ensuring crediting to the correct employer record, and depositing in the appropriate Agency Location Code (ALC) account with the Federal Reserve Bank, ensuring appropriate Treasury, Financial, DOL and WHO procedures are followed.
  • Composes correspondence, mostly without review, and furnishes appropriate information on status of back wage payments.

Requirements Conditions of Employment
  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Must be at least 16 years old and a U.S. Citizen.

Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

Notification Concerning COVID-19 Vaccinations. As required by Executive Order 14043, Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and to submit documentation of proof of vaccination or to be in the process of requesting an exception to the vaccination requirement before appointment or onboarding with the agency. The agency will provide additional information regarding which forms of documentation can be accepted and how you can request to be considered for a legally required exception from this requirement. Currently, implementation and enforcement of Executive Order 14043 has been suspended pursuant to an injunction pending further litigation.

Qualifications

All applicants are required to submit a resume with your application. To receive full consideration for relevant and specialized experience, please list month/year to month/year or month/year to present and the number of hours worked per week for each period of employment/experience listed in your resume. Your responses to the questionnaire must be supported/demonstrated in your resume. In describing your experience, please be clear and specific. We will not make assumptions regarding your experience.

Applicants must meet the education and/or specialized experience and the proficiency requirements described below:

Specialized Experience: One year of specialized experience equivalent to at least the GS-04 grade level in the Federal service. Examples of specialized experience may include but not limited to:

  • Utilizing technology (automation equipment, software and processes) to perform administrative functions such as, file maintenance, document management/organization, composing memorandum, letters and reports.
  • Familiarity with wage/hour/labor laws (federal or civilian).
  • Processing accounts payable/accounts receivable.
  • Inputting data into automated systems.
  • Responding orally and in writing to customer inquiries and complaints.

-OR-

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

-OR-

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

-AND-

Proficiency Requirement: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

The information you provide on your resume may be verified by a review of your work experience, employment start/end dates/hours worked and/or education, by checking references and through other means (ex. interview). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

Education

There are no education requirements for this position. However, if you wish to use your education as a basis for meeting the minimum qualification requirements, you must submit academic transcripts from an accredited institution demonstrating that you meet the qualifying education. If you do not submit sufficient academic documentation necessary to demonstrate that you meet the minimum qualification requirements based on education as described in this announcement, your application will be deemed incomplete and you will receive no further consideration for this vacancy.

Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.

If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information.

Additional information

Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor’s Telework Program.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflect the diversity of the people we seek to serve, and model a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

Based on agency needs, additional selections may be made from this vacancy announcement.


  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    • The Federal Employee Health Benefits Program (FEHB). This program offers health insurance for you, your spouse and your children under the age of 26. It offers many different health plan choices, so you can find a plan that works best for you and your family;
    • Federal Employees' Group Life Insurance (FEGLI);
    • Federal Employee Dental Vision Insurance Plan (FEDVIP) for a dental plan, a vision plan, or both types of insurance; life insurance;
    • Flexible Spending Accounts (FSA);
    • The Federal Employees Retirement System, which, after the appropriate amount of years of service and at the right age, you can retire with a basic monthly annuity. This means a defined pension plan – which many private sector companies do not offer;
    • The Thrift Savings Plan or TSP, which is a 401K plan for Federal employees;
    • Earn annual and sick leave every pay period to use for vacation or sick time;
    • 11 paid Federal holidays;
    • DOL also offers transit subsidy benefits, where you may be reimbursed for commuting;
    • Work-life balance is also valued. DOL recognizes various expanded workplace flexibilities intended to support and enhance a productive workforce by providing various work schedule options that can help employees balance their responsibilities both at work and at home.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Categories:

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

Technical Competence - Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Technology Application - Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) who are placed into Category B or higher will be considered "well-qualified." Be sure to review DOL Account Eligibility Questions #24 to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation. Click Application of Veterans Preference for Category Rating Jobs for more information.



You may preview questions for this vacancy.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    • The Federal Employee Health Benefits Program (FEHB). This program offers health insurance for you, your spouse and your children under the age of 26. It offers many different health plan choices, so you can find a plan that works best for you and your family;
    • Federal Employees' Group Life Insurance (FEGLI);
    • Federal Employee Dental Vision Insurance Plan (FEDVIP) for a dental plan, a vision plan, or both types of insurance; life insurance;
    • Flexible Spending Accounts (FSA);
    • The Federal Employees Retirement System, which, after the appropriate amount of years of service and at the right age, you can retire with a basic monthly annuity. This means a defined pension plan – which many private sector companies do not offer;
    • The Thrift Savings Plan or TSP, which is a 401K plan for Federal employees;
    • Earn annual and sick leave every pay period to use for vacation or sick time;
    • 11 paid Federal holidays;
    • DOL also offers transit subsidy benefits, where you may be reimbursed for commuting;
    • Work-life balance is also valued. DOL recognizes various expanded workplace flexibilities intended to support and enhance a productive workforce by providing various work schedule options that can help employees balance their responsibilities both at work and at home.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. WARNING: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. You may either combine same document types as one file or select a different document title. DO NOT upload password-protected documents.

    Resumes are required for all applicants - provide a resume either by creating one in USAJOBS or uploading one from your computer and USAJOBS profile. To receive full consideration for relevant and specialized experience, please list the month, year, and the number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions, and confirm that your resume supports your question responses.

    Veterans Documents (if applicable) - To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference (SF-15), and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive veteran's preference. For more information, go to https://www.fedshirevets.gov.

    Displaced Employee Placement Documents (if applicable) – Only required if requesting priority consideration under CTAP or ICTAP eligibility.

    Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

    Unofficial Transcript(s) (in English) - If you are using education as a basis for qualifying for this position, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements. NOTE: The OFFICIAL transcript(s) must be received, if you are selected, and prior to receiving the firm offer with a start date. Reference the “Education Section” for College Transcript and Evaluation of Foreign Education.

    Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the "Required Documents" section.

    Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.

    SAVE your information before the 30 MINUTE TIMEOUT! For help, go to USAJOBS Help Center.

    STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.

    STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the title and click the "Apply" button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click “Start Application” and proceed through the 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”.

    STEP 3 – Complete the 2nd part of the application process (DOL) On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

    STEP 4 – On the “Review and Submit” step, click “Submit Application” The last “Confirmation” step will turn green noting that your application was submitted successfully.

    STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”.

    Agency contact information DeAundra McKinnis Phone

    617-624-6644

    TDD

    711

    Email

    [email protected]

    Address

    Labor, Wage and Hour Division
    OHR, Branch D - Boston Staffing Center
    Boston, Massachusetts 02203
    United States Next steps

    Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

    For instructions on how to check the status of your application, go to: USAJOBS Help Guide.

    USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency point of contact on the job announcement.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request
Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. WARNING: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. You may either combine same document types as one file or select a different document title. DO NOT upload password-protected documents.

Resumes are required for all applicants - provide a resume either by creating one in USAJOBS or uploading one from your computer and USAJOBS profile. To receive full consideration for relevant and specialized experience, please list the month, year, and the number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions, and confirm that your resume supports your question responses.

Veterans Documents (if applicable) - To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference (SF-15), and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive veteran's preference. For more information, go to https://www.fedshirevets.gov.

Displaced Employee Placement Documents (if applicable) – Only required if requesting priority consideration under CTAP or ICTAP eligibility.

Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

Unofficial Transcript(s) (in English) - If you are using education as a basis for qualifying for this position, you must submit all applicable academic transcripts demonstrating that you meet the qualifying educational requirements. NOTE: The OFFICIAL transcript(s) must be received, if you are selected, and prior to receiving the firm offer with a start date. Reference the “Education Section” for College Transcript and Evaluation of Foreign Education.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help This job is open to
  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.